Frequently Asked Questions

I can’t sign in (log in). What do I do?
If you are a new member check that your payment has been made. If it has you should now have an active membership.
Go to the Home page of the Loose watercolour website. At the top right hand corner of this page you will see Log in. Click on this.
Log in using -( either a user name or email address)
and – ( a password which you will need to remember)
Make a note of both of the above used as you will need to type both in accurately every time you log in to access your membership.

I can’t remember my password.
Go to the Home page and click on Log in which is on the top right hand corner.
Put in your email address and then click on can’t remember password.
You will then be sent a link to your email address to reset it.
When you create your new password write it down and put it where you can find it for reference if required.

How do I view my Tutorials?
Once you have chosen and paid for your chosen membership you will receive a conformation email of payment. You can then go to the Home page of the website and Log in with your chosen email and password. This will then give you full access to all the tutorials of your subscription type.
To access them you just need to click on the Academy tab visible on the home page. Its drop down menu will give you a selection of tutorials you can enjoy watching and learning from straight away.
I am having difficulty viewing the tutorials/ is my Internet Browser compatible?
Our website will work on most up to date internet browsers, however for the best results we recommend keeping your browser updated to the latest version to avoid interrupted or slow video viewing.

Should you still be having difficulty viewing videos / or accessing the site you could also try the following:-
Check your internet connection
Log out and log back in
Try viewing on another device
Try a different Browser

What happens if I want to cancel my subscription?
As there are no contracts you are able to cancel at any time.
You cancel your subscription via your account by visiting the Home page and logging in on the top right corner of your screen. Then go to the….. in the drop down menu where you can cancel your membership.
If you cancel your membership you will continue to have access to the tutorials until the end of your current subscription.
If you wish to re-join at any time you may do so, your free user account will remain open so you can just log back in and manually renew the membership level of your choice.

Can Art Groups book Andrew for Demonstrations/ Workshops?
Yes, go to the workshops and tuition section, click Online tuition and at the bottom of the page you will see Contact us Just send Andrew a message here with your Art Groups workshop requirements (dates and numbers of students) and he will get back to you.

What paints do you use?
I use tubes of water colour paint.
The light Blue – is Royal Blue (Sennelier – Artist Quality)
All other paints are either Windsor & Newton (Artist Quality) or Cotman’s ((Student Quality)
What paper do you use?
140lbs/300gms Cold Press NOT watercolour paper which is mid weight (that’s the thickness of the paper) and mid texture (that’s the feel of the paper to the touch)
How do you mix the paints?
Look at the tutorial on ‘How to mix paints’ Click the link here …… to take you to it.

How can I buy/ order your brushes?
The brushes are available in the shop. Click the link here…… to get Andrew’s Loose Gang brushes.
We use Royal Mails tracked and signed system for postage. Once the parcel leaves the U.K Royal Mail hands it over to that countries mailing system. You are then able to track where your parcel is with this system. You also need to use a delivery address where someone will be able to sign for your parcel to ensure its safe delivery.
Postage savings can be made by placing an order together with others in an Art Group or with friends to share and reduce postage costs.

What kit do I need?
To start use a small range of tubed water colour paints (try not to use paint in pans (solid blocks). I use the Loose Gang brushes (4 of them) see what you have that is the nearest to the shape of Loose gang brushes that I use and start with these. You will also need paper, a water container and a flat palette.

How do I start to paint loose?/ Where should I start after joining?
Start at the Back to School section. The videos here will give you a good overall approach of how to paint loose watercolours and the exercises you do here are essential building blocks that must be done for anyone who wishes to master this style of painting. From there follow the suggested beginners tutorials (also in this section).
The Tips and Techniques videos are also good to look at as they answer many questions that often arise at the start of your loose water colour journey.
Then progress to the other Beginners tutorials which are found under Beginners in the Academy.
Can I sell or exhibit my painted images from the tutorials I use?
Copyright of all the images used on this website remain with Andrew Geeson. All Rights Reserved and as such the tutorial paintings should not be exhibited, sold or reproduced as an original work by any student using them.
Andrew however, is happy for Art work done by students to be given as presents to family and friends or sold for charity and should be labelled in the title as taken from an Andrew Geeson tutorial.
It is also advised that painters always credit Andrew Geeson Loose water colours when sharing any work derived from this subscription site.